If you receive a defective, damaged, or incorrect/incomplete product at the time of delivery, please contact us within the applicable return window. Depending on the product and condition, your product may be eligible for a refund. For exchange-related queries, please get in touch with us.
Please note that some products are not eligible for a return if the reason for return is that the product is “no longer needed.”
If you experience any device-related issues after the return window has expired or after usage, we will refer you to the brand warranty center (if applicable). For warranty-related queries, please get in touch with us.
Valid reasons for returning an item include receiving a product that is physically destroyed or broken (damaged) or dead on arrival (defective). An incorrect product or an incomplete product (missing parts) also qualifies for a return.
Please note that you cannot return or exchange a product simply because you no longer need it. Changing your mind about a purchase, the product not meeting your specifications or not liking the product after opening the package are not valid reasons for a return or exchange.
